I have reported this issue to SF311 and opened a request ticket for you. The tracking number is 4036862. You may keep track of this item by clicking on the following link: http://www.sf311.org/index.aspx?page=4 We will also update and close this issue once we receive word from 311 that it has been resolved. Thanks you for reporting this issue. Union Square BID Dispatch

Response time is within 3 calendar days.