The library is aware of the problem and says they are "working on it". There is no estimate on when this will be fixed. The answer I got from staff was vage and unsatisfactory.

Perhaps contact Oakland City Council Member Reid's office to see if they can look into it.

One Frank Ogawa Plaza
(One City Hall Plaza), 2nd Floor
Oakland, CA 94612
(510) 238-7007
(510) 238-6910 FAX
E-mail: lreid@oaklandnet.com

Thank you for your request. According to our system, we already have an open service request at this location. Your service request has been combined with service request # 537506 . If you would like to check the status of the request, please contact the Public Works Call Center at (510) 615-5566 or pwacallcenter@oaklandnet.com.
This issue can also be followed by watching http://seeclickfix.com/issues/1259900

City of Oakland Public Works Department referred this issue to ITD, HELPDESK service request # 537506.Please contact that department to follow-up, see “Other Helpful Links” at:
http://www2.oaklandnet.com/Government/o/PWA/Connect/ReportaProblem/index.htm#Links.

Here are some important City of Oakland contact points:

Abandoned Autos: (510) 777-8622 (abandoned vehicles on the public street after 3 days)

Animal Control (510) 535-5602 (live animals); (510) 535-4888 (dead animals)

Code Enforcement: (510) 238-3381 (blighted private properties, deteriorated buildings, inoperable vehicles on private property)

Drug Hotline: (510) 238-3784 (tips); (510) 777-3211 (in progress)

Parking Citations (800) 500-6484 (parking citation assistance center, pay or appeal a citation); (510) 238-3099 (enforcement)

Prostitution Hotline: (510) 238-2373 (tips); (510) 777-3211 (in progress)

Thank you.