We are in receipt of your request. As of December 9, 2020, storm water related issues such as the one entered are now being addressed by Macon Water Authority, which is completely different from Macon Bibb County Government. The website is http://www.maconwater.org/report-a-water-problem or call 478-464-5656 during weekends, holidays, or after hours.

Thank you for your inquiry. You will need to report this directly to the Macon Water Authority @ 478-464-5600. MWA is a separate entity from Macon Bibb County Government and has taken over the management of storm water related issues that were formerly on the See Click Fix Customer Relations Management Database. These are the categories affected by the change –
BEAUTIFICATION: Street Sweep
P-WORKS: Catch Basin Cover
P-WORKS: Catch Basin/Broken frame casing
P-WORKS: Catch Basin/Storm drain clogged
P-WORKS: Cave-In or Sinking
P-WORKS: Ditch Maintenance
P-WORKS: Drain/Drainage Issue
P-WORKS: Manhole Cover