Thank You for contacting the Department of Public Works & Parks. The raised strip sounds like a frost heave which is weather controlled. There is nothing that can be done regarding a frost heave. Once the warmer weather sets in the frost heaves will usually diminish. If you need further assistance or have any questions please contact Customer Service at (508)929-1300 or log onto our web site at www.worcesterma.gov


It should be understood that it is not the responsibility of the DPW& P Customer Service Center to update resolutions submitted through social networking sites such as SeeClickFix. The DPW&P Customer Service request system is the official site for reporting City issues. Please provide your personal e-mail so that we may respond directly to you with any questions and / or updates to your request.