11/14/2013 - Currently under review by the City of Richmond government – follow up being conducted for updated information – rtt

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

11/14/2013 @ 1:22 PM. Advised work order request has been resolved. With no leak found, reported by DPU

Water STILL in alley CONSTANTLY behind 4317 Hanover. This causes a great deal of water and continues to be an issue. Water is being pumped into the alley from the house basement. Need to create catch basin so the alley is not totally washed away. Also this alley is in great need of re-grade.

11/15/2013 – Thank you so much for sharing your very important concern with the City of Richmond government. This situation has been formally reported to

Richmond Alley Repair Mgmt Team (20020924136) -- Grade & Gravel Alley
Richmond Stormwater Mgmt Team (20020924133) -- Consider Drop Inlet Installation

so that proper inspection and handling can take place accordingly. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000

http://eservices.ci.richmond.va.us/applications/citizensrequest/frmNewEntryType.asp

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

5/7/2014 – Service Review: Currently under review by the City of Richmond government – follow up being conducted for updated information – rtt

Thank you for your concern, AN ASSESSMENT WAS MADE AT THE REQUESTED LOCATION. NO STANDING WATER OR RUNNING WAS FOUND IN THE ALLEY AT THE REQUESTED LOCATION. THERE WAS NO DRAINAGE PROBLEMS NOTICED AT THE TIME OF THE ASSESSMENT. This location has been added for the alley blitz that is currently taking place.

Thanks for fixing this issue!