Your concern has been received and forwarded to the Department of Public Works (CRS# 20020900285) so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

Why is this issue closed if the issue has NOT been completed?

This is a bad habit to close issues before they have been dealt with and really does the system a disservice.

This request has been closed because it has been reopened in CRS# 20020900285 so that proper inspection and handling can take place accordingly. This location has been added to the list of alley repairs. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

This request has been closed because it has been reopened in CRS# 20020900285 so that proper inspection and handling can take place accordingly. This location has been added to the list of alley repairs. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

This request has been closed because it has been reopened in CRS# 20020900285 so that proper inspection and handling can take place accordingly. This location has been added to the list of alley repairs. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together

This ticket is closed in the City's Work Order system.

By LEWIS, TRACEY N: 5/30/2013 3:28:31 PM
closing this request/created new request #20020900643 for alley gravel

This alley is a PAVED alley, NOT a gravel alley.

This request has been received and submitted to the City agencies for review and appropriate action.

6/5/2013 - Thanks so much for your communication with Richmond City - this information has been formally submitted to Roadway Mgmt Team (20020900285 - Even Side Gravel Alley and 20020900643 - Odd Side Asphalt Alley) for the Alley Repair list to be executed in the near future – pls understand that street potholes and alley potholes have different turn around times. Because of time that may be involved with this request, updates or follow up can be conducted by dialing the Richmond Customer Care Center at 804-646-7000

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

This ticket is closed in the City's Work Order system.

This issue needs to remain open until properly taken care of. This has been an ongoing issue reported numerous time s over the past 18 months.

Please get this taken care of ASAP.

What is the use of this reporting system if the city closes the reports before they are completed?

This request has been received and submitted to the City agencies for review and appropriate action.

6/6/2013 - Hey Taz, always thanking your for your communication - this situation been resubmitted for online monitoring under SCF#-560473_Other_Asphalt Alley Repair. The turnaround time for Street Potholes is faster than for Alley Potholes - AlleyPotholes always take considerably more time - there is a statistic being conducted for Street Potholes which the Alley Pothole turnaround time will offset adversely - I have this setup so you can continue to monitor for Alley Repair online. It is always my pleasure to serve Taz.

http://www.seeclickfix.com/issues/560473

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

This ticket is closed in the City's Work Order system.

6/6/2013 - Hey Taz, always thanking you for your communication - this situation been resubmitted for online monitoring under SCF#-560473_Other_Asphalt Alley Repair. The turnaround time for Street Potholes is faster than for Alley Potholes - AlleyPotholes always take considerably more time - there is a statistic being conducted for Street Potholes which the Alley Pothole turnaround time will offset adversely - I have this setup so you can continue to monitor for Alley Repair online. It is always my pleasure to serve Taz.

http://www.seeclickfix.com/issues/560473

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

Please do not close these issues until they have been completed, kind of defeats the purpose of the system .

This request has been received and submitted to the City agencies for review and appropriate action.

6/13/2013 - Hey Taz, these have been rerouted for monitoring on SCF#-560473 - please refer to SCF#-560473 for updates about this location's alleys needing repair. Here is a link:

http://www.seeclickfix.com/issues/560473

We appreciate your communication that helps us in “Building The Best Richmond” together – rtt

6/13/2013 - Roadway Mgmt Team is working from SCF#-560473 - not this ticket - rtt

This ticket is closed in the City's Work Order system.