Thank you for contacting the Department of Public Works & Parks. Unfortunately, Douglas Ct is a private road. As such, it is up to the abutters to maintain the surface of the road. In order for the road to be resurfaced at the expense of the City, it must first be approved by the City Council. Please fill out a petition form, and file it with the City Clerk down in City Hall. The form doesn’t need signatures; it just used during the Council’s meetings on their agendas. You may download the form from this link: http://www.worcesterma.gov/city-clerk/filing-a-petition. If you need further assistance or have any questions, please contact Customer Service at 508-929-1300 or log on to our website at www.worcesterma.gov.

It should be understood that it is not the responsibility of the DPW&P Customer Service Center to update resolutions submitted through social networking sites such as SeeClickFix. The DPW&P Customer Service request system is the official site for reporting City issues. Please provide your personal email so that we may respond directly to you with any questions and/or updates to your request.