To show location better

Hi Howard! I issued Service Request 1127302960 for this crack in the curb cut to be fixed.

Thanks! What is target date for resolution?

You're welcome! The target resolution date is 10/24/2018.

This has not been addressed. Can we get an update?

We have been advised this ramp installation will be installed by a private contractor. We will reach out for an immediate update!

Please let us know estimated date of completion when you have it. Thanks

It’s been over a month since we heard it will be handled by a private contractor. Can we get an update and target resolution date?

We apologize for the inconvenience. We are sending a follow-up email indicating this request has yet to be resolved and ensure we advise accordingly.

Great. Looking forward to update, next actions, and target date. Thanks!

We are still waiting for an update on the status and have followed up with them to ensure it's resolved.

This was fixed and resolved. Can be closed