Sorry. This got mixed in the shuffle. We are asking staff to respond. The best way to report a water leak or issue like this is to call directly into Public Utilities. That number is 919-996-4540. We do not monitor SCF 24/7 due to resources.
No water main issues were found here. However, when you reported this issue, you should have seen this message:
Thanks for your desire to report a water main break. In order to achieve the highest level of service, please do not report this issue through SeeClickFix. To properly report a water main break, see the following. Between the hours of 7:30 am and 4:00 pm call the Public Utilities Operations Division at 919-996-2737. After 4:00 pm call the after-hours emergency number at 919-829-1930.
3 Comments
City of Raleigh 6 (Verified Official)
Acknowledged NICK (Verified Official)
Closed City of Raleigh 2 (Verified Official)
No water main issues were found here. However, when you reported this issue, you should have seen this message:
Thanks for your desire to report a water main break. In order to achieve the highest level of service, please do not report this issue through SeeClickFix. To properly report a water main break, see the following. Between the hours of 7:30 am and 4:00 pm call the Public Utilities Operations Division at 919-996-2737. After 4:00 pm call the after-hours emergency number at 919-829-1930.