I'm requesting an update on this. We've had serious issues recently with someone setting fires in our alleyway and I don't want to leave this brush as an opportunity for them to set another one.

You can try to resubmit on the RVAone temporary site:
http://eservices.ci.richmond.va.us/applications/RichmondGovContactUs/ContactUs.aspx?ID=237

By Interface, Cityworks: 8/9/2016 11:49:53 AM

By aarichmond@live.com, Citizen: 08/09/2016 11:49:53 AM
You can try to resubmit on the RVAone temporary site:
http://eservices.ci.richmond.va.us/applications/RichmondGovContactUs/ContactUs.aspx?ID=237

Dear RVAone Customer:

Thank you for providing the information requested by the City of Richmond’s RVAone Department.

The ticket is currently open, and the correct department is aware of the issue. It is taking longer than normal due to weather and the amount of requests being made. You can follow the progress by going to www.seeclickfix.com and entering your ticket number in the search issue field.

Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.

Sincerely,

RVAone Customer Care Call Center

From: James M Ficor [mailto:jficor@gmail.com]
Sent: Monday, August 15, 2016 1:08 PM
To: RVAone
Cc: CityWebManager
Subject: Bulk Trash Pickup Phone: 8045027237

From: James M Ficor
Email Address: jficor@gmail.com
Address: 4512 Fitzhugh Ave
23230
Message:
Duplicate request to SeeClickFix Issue ID: 2718621

For DIT Use Only:
Client IP Address: 192.168.99.7
Client Operating System: WinNT
Client Browser Name: Chrome
Client Browser Version: 52.0

By Interface, Cityworks: 8/16/2016 4:10:33 PM

This ticket is closed in the City's Work Order system.

By STEWART, ROSALIND: 8/27/2016 8:52:02 AM
completed by my, 8/26

Thanks for fixing this issue!