Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
bcn
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
bcn
This is not the only dangling coil of cable/wire in 5 Points. This has become a blight in our alleys. I have had them catch the sideview mirror on my car and snag my dogs foot while on a walk. If it is legal, i will happily take wire cutters on my walks and remove them myself.
Our Electric Operations crew has identified all these lines as CATV (cable and telephone) wires. We have notified the CATV companies of the damage. Huntsville Utilities is unable to repair these wires. Please do not cut the wires, and anytime you see wires laying on the ground the best approach is to avoid getting near them and contacting Huntsville Utilities. We are reassigning this ticket to the City of Huntsville IT Department. A representative from their office will follow up with the CATV companies and conduct a field check to ensure the wires have been repaired.
8 Comments
City of Huntsville (Verified Official)
Steve (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
bcn
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Huntsville Utilities has received your service request and it will be reviewed by a crew. Thank you for reporting this concern to us as we enhance the customer experience. No further action is required.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
bcn
Concerned neighbor (Registered User)
Huntsville Utilities Street Lights (Verified Official)
Our Electric Operations crew has identified all these lines as CATV (cable and telephone) wires. We have notified the CATV companies of the damage. Huntsville Utilities is unable to repair these wires. Please do not cut the wires, and anytime you see wires laying on the ground the best approach is to avoid getting near them and contacting Huntsville Utilities. We are reassigning this ticket to the City of Huntsville IT Department. A representative from their office will follow up with the CATV companies and conduct a field check to ensure the wires have been repaired.
Thank you,
Your Huntsville Connect Customer Service Team
bcn
Huntsville Utilities Street Lights (Verified Official)
Closed Huntsville Information Technology Services (Verified Official)