City doesn't seem to monitor this site.
Google " 311 Contact Center Newport News, Va" to see how to report problems.

City moniters site. The 311 is the old way to do it. Be current and give it a chance.

HMMM 311 is the old way??? Really odd since Newport News' 311 center has been open for less then 2 years! IF you care to actually learn about this city and how it works please visit the city website at nnva.gov

311 gets a great response - from the customer service reps. As soon as it leaves the the call center desk, it goes into a black hole and no one resolves the problem. You can't get a call back, and if you do, it's just defensiveness and the city workers telling you why they can't do their job (or worse, telling you that they have done it when you're standing there looking right at it!) instead of solving the problem.

Yes, 311 works well, you are dealing with an Internet troll.

I'm am also sick of that Hampton "landscape" response Troll who adds his two cents to most of Newport News post.
If NN has a pot hole, it's because of cut backs in Hampton's landscaping budget?
Gee, give it a rest.

Hampton's budget problems are Hamptons.

I not using this system anymore.
The 311 is also less anonymous, this system is too open.

311 is a great tool the city has, but it can work hand in hand with this site, and others like it. think of it like a garden. there are the tillers, the planters, the landscapers, the sprayers, they all work hand in hand and the finished product is great even with budget cuts, cities are finding ways to better serve the citizens. Thank you NN!

To the trolls.
Do not reopen this. I get the email. If you want it fixed then post it with your dime.

Closing, 121 days, not resolved.