Stop closing cases until problem fixed. Forwarding problem not enough to close case.

Thank you for your comments. This concern has been forwarded to the Department of Public Works for review, handling, and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the CRS#20020991059 when inquiring about this concern. No updates for this concern will be keyed on this SeeClickFix site which is why the issue is being closed on this site. However, this concern will remain open in the CRS system until resolved. We appreciate your communication that helps us in “Building The Best Richmond” together.