Thank you for reporting! This is a duplicate complaint. Please refer to Issue ID: 1714511 for more information regarding this issue. See Click Fix is one of the many tools available to the citizens of Vallejo to report non-emergency issues. We "close" a See Click Fix issue once we've acknowledged the complaint; however, this issue is not "Closed" per se; it will remain an "Open" case with us until it is corrected. You can visit the following link to view the case information for the Code Violations online at http://web.ci.vallejo.ca.us/eTRAKiT3/. If there is anything else we can assist you with, please let us know. We appreciate your vigilance!