Description
Water starting back up in basement often for me and my neighbors Didn't in the past
also asked...
Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. April 12, 2024 18:08
A. April 12, 2024 18:08
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Smelly
A. Smelly
Q. Is your basement still flooded?
A. No
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
A. Yes
Q. How far did the plumber snake?
A. 80-90 feet
A. 80-90 feet
Q. Did the plumber inspect with a camera?
A. Unknown
A. Unknown
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. issue with the city pipes way in the back at the end of the backyard
A. issue with the city pipes way in the back at the end of the backyard
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
A. No
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. Unknown
A. Unknown
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. second time it happened in 8 months for me and my neighbors didn't use to happen
A. second time it happened in 8 months for me and my neighbors didn't use to happen
3 Comments
mz taylor (Registered User)
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)
mz taylor (Registered User)