Thank you for entrusting us with your concern. We've routed your service request to the Public Works team for processing. If you need further assistance or would like to check on the progress of your request, please contact 311, and we will direct you to the appropriate department.

Edinburg 311

This report was completed on 04-01-2024

ABSOLUTELY NOT! Poorly filling some pot holes is not resolving the problem. I want the street REPAVED!

Still waiting for someone to address this issue. I called several times over the last two years asking both Mr Romero and Mr Calderon about repaving Lerma Dr (actually, Salva Tierra Subdivision, which includes Mercado). I was told it would be put "on the list", it's not "on the list" but will be added, then someone would call me back several times (but never was).
The extremely poor condition of this street, and the constant filling of a hole here or there, makes driving difficult, not to mention the wear and tear on our vehicles. What does it take?
I've been more than patient, and more than courteous. Do i need to get loud to be heard? Please address this issue!

The report for the potholes for this area has been completed. 05-01-2024

Why was this closed again without being resolved? I noticed the subdivision in front of Trevino Elementary is being repaved, so why not ours? Do we not make enough noise? Are we not deserving of a little courtesy to at least be acknowledged and given a solution?
Not to sound threatening, but last time i'm asking nicely. Next time is with the Mayor and City Counsel, then the news media. Ridiculous.

Thank you for bringing your concerns about the condition of Lerma and Mercado Drive to our attention. We understand the importance of maintaining safe and accessible roadways for our community.

While a complete repaving of may not be feasible in the immediate future due to budget limitations, we are committed to making the necessary interim improvements to ensure the safety and usability of the road.

Our Public Works Streets department, will assess the current conditions of these streets and prioritize the most critical improvements, such as patching potholes, repairing damaged sections, and improving signage or road markings where needed. These measures will help alleviate some of the concerns while we work towards securing funding for a more comprehensive solution.

We appreciate your patience and understanding as we strive to address the infrastructure needs of our community. Please don't hesitate to reach out if you have any further questions or if there are specific areas of concern that require immediate attention.

Thank you for finally responding. While I appreciate your abundance of streets that need repaving, I have been asking for over 2 years with no results. I have seen the neighborhood next to ours enjoy their repaved subdivision for at least two years (good job, by the way. Still looks good!). Now the neighborhood on the other side of Sprague is being repaved. Good for them! We are a street and a half! They are full neighborhoods! How much would it take to do ours? Please don't have them come fill potholes hoping that will resolve this. When they do, some are filled and some are left undone. There are patches up and down this street making the road uneven. All this devalues our subdivision, not to mention wear and tear on our vehicles.
You are welcome to contact me at any time. I am ready to help get this done in any way I can. I am just a life long Edinburg resident that would like to enjoy living here.