Thank you for entrusting us with your concern. We've routed your service request to the Public Works team for processing. If you need further assistance or would like to check on the progress of your request, please contact 311, and we will direct you to the appropriate department.

Edinburg 311

A work order has been submitted to the service provider for repairs. We appreciate your patience and thank you for bringing this to our attention.

The resident requested an update on her service request, specifically inquiring about when the city will address the darkened light pole near her home. She emphasized the urgency due to safety concerns, as the area is frequented by pedestrians and vehicles due to its proximity to a canal.

The resident was connected with Jessica from Public Works.

A second work order was submitted to the service provider MVEC on 4/5/24.