Description
Lynda Brown 3133889799: called to report that when it rain/snow water stated to back up in her basement. The water was dirty, black and clear water. water is still sitting her drain.
also asked...
Q. Is the mailing address same as the affected address?
A. No
A. No
Q. Date of damage?
A. January 13, 2024 12:00
A. January 13, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Dirty
A. Dirty
Q. Is your basement still flooded?
A. No
A. No
Q. Has a plumber inspected this backup issue?
A. Yes
A. Yes
Q. How far did the plumber snake?
A. no snaking
A. no snaking
Q. Did the plumber inspect with a camera?
A. No
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. to call the cirty
A. to call the cirty
Q. Do any of your neighbors on your side of the street have water back up also?
A. Yes
A. Yes
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
A. No
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. Unknown
A. Unknown
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. none
A. none
2 Comments
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)
Anonymous (Registered User)