Tenzin: Can you please set our expectation for what this means? Does ordering parts mean a day (Amazon Prime!), a week (a reasonable vendor), a month (unfortunate government bureacracy), four to six weeks (the mail-order of my childhood), or multiple months (dysfunctional), or years (I cannot denigrate this in strong enough terms)?

It's hard not to be pessimistic when the issue was opened on July 13 and the acknowledgement came on August 4. And to the careful reader, "part are being ordered" is not the same as "parts have been ordered."

Please help us be optimistic! Have parts been ordered?

Hi John,

Apologies for my misphrasing. Parts have already been ordered and are expected to arrive this coming Monday. I will then go out to repair the pump and restore pressure.

Hooray!

I will say, until a friend mentioned that the Jimmy Webb song "MacArthur Park" (popularized by Donna Summer in 1978 making number one on the Billboard Hot 100) had that lyric ("Someone left the cake out in the rain / I don't think that I can take it / 'Cause it took so long to bake it"), I had no idea of the connection between the above image (supposed to be an animated GIF, but what can you do?) and this report.