Thank you for contacting the city of Mankato about this SeeClickFix request. Your request has been received and will be assigned a service request identification number.
This has been a continual issue sine the original installation in 2014
Please forward the service reports from Kunkel electric regarding any and all lights in the downtown area.
Thankyou
Gregg
Thank you for contacting the city of Mankato about this SeeClickFix request. Your city of Mankato SeeClickFix request has been assigned service request identification number 15-00231-001.
A notification is sent when the item is resolved. However, if an update or more information is needed, please contact staff at 311@city.mankato.mn.us, 311 or 507-387-8600.
Hello. This particular light was not functioning correctly because of a bad part (photo cell), which is still under warranty. The light has been reviewed by an electrical contractor and is now operational.
Newer lights downtown are still under warranty—light fixtures are under a five-year warranty. Photo cell components are under a three-year warranty. Light poles have a one-year warranty on the finish and a five-year warranty for the structure. Since these items are under warranty, the city will not incur any costs to make these types of repairs.
Please call 507-387-8637 to further discuss the request for the service reports as some clarification is needed.
Staff will compile the service/warranty information and expect it to be ready by January 20. Please call 507-387-8637 so we can obtain contact information to email requested information.
Thank you for contacting the city of Mankato. The city of Mankato has resolved this customer service request. Please contact staff at 311@city.mankato.mn.us, 311 or 507-387-8600 anytime additional service is needed.
8 Comments
Acknowledged City of Mankato (Verified Official)
Gargo (Registered User)
Please forward the service reports from Kunkel electric regarding any and all lights in the downtown area.
Thankyou
Gregg
City of Mankato (Verified Official)
Thank you for contacting the city of Mankato about this SeeClickFix request. Your city of Mankato SeeClickFix request has been assigned service request identification number 15-00231-001.
A notification is sent when the item is resolved. However, if an update or more information is needed, please contact staff at 311@city.mankato.mn.us, 311 or 507-387-8600.
Mankato 311 (Verified Official)
Newer lights downtown are still under warranty—light fixtures are under a five-year warranty. Photo cell components are under a three-year warranty. Light poles have a one-year warranty on the finish and a five-year warranty for the structure. Since these items are under warranty, the city will not incur any costs to make these types of repairs.
Please call 507-387-8637 to further discuss the request for the service reports as some clarification is needed.
gargo (Guest)
Thankyou
Mankato 311 (Verified Official)
Gargo (Registered User)
Closed City of Mankato (Verified Official)