I watched the two crews take about 5 minutes to maneuver into the alley. Surely it's impacting efficiency.

Actually this alley is behind 914 W South on the north side but the alley between South and Dorothea was already reported to seeclickfix

We have investigated this issue and cannot find the problem you identified. At this point we will close this issue, but if the problem persists, please re-open and give us more detailed information how to identify the location of the problem – then we will get right on it. Thanks a lot for reporting!