We will send out a CSR to investigate and contact the utility company. However, Issues regarding utility lines, poles, boxes, or other equipment are the responsibility of the utility company who owns that equipment. Damaged or otherwise compromised utility equipment is their liability and they should be notified directly. For more information or to follow-up with the responsible utility company, please refer to the contact numbers below:

Duke Energy:
800-228-8485 – Outage/Downed Wire
727-443-2641 – Customer Service

Request a Light Repair:
https://www.duke-energy.com/customer-service/request-light-repair

Frontier (Verizon):
800-921-8101 – Customer Service

Spectrum (Brighthouse):
855-222-0102 – Customer Service

WOW:
855-496-9929 – Customer Service
866-745-3685 – Pinellas County Office