Thank you for contacting the City of Huntsville with your service request. The City’s Information Technology Services Department will evaluate the problem and notify the appropriate service provider of the issue. Please note it may take some time for the responsible service provider to make the repair. You may follow this request by referring to the assigned tracking number. You will be notified by email when your service request has been handled.

We hope you will visit us again at Huntsville Connect with future service issues.

Thank you,
The Huntsville Connect Customer Service Team