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  Town of Miami Lakes (Verified Official)

  Town of Miami Lakes assigned this issue to Public Works Manager, Nicole Gil

  08/07/2021 · Flag Flagged
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  P.G. (Registered User)

  Please address the issue of the two Broken Gates @ Balgowan and 82 av. ASAP. This is creating a back up and Delays into our community. People don't want to deal with this issue after having been at work all day.

  08/07/2021 · Flag Flagged
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  Special Projects Manager - Kristina Labossiere (Registered User)

  Good morning,

  We are working closely with the vendor to get the issue resolved.

  I do apologize for the inconvenience.

  Best
  Kristina

  08/09/2021 · Flag Flagged
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  Public Works Manager, Nicole Gil (Verified Official)

  Public Works Manager, Nicole Gil assigned this issue to Special Projects Manager - Kristina Labossiere

  08/09/2021 · Flag Flagged
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  ilovemiamilakes (Registered User)

  Good morning, we are eagerly awaiting resolution of this situation. The motors are not even a year old how can they be in such state. Please demand a permanent solution from the vendor, this is embarrassing and quite and inconvenience for the community that has been enduring LONG lines in the afternoon to get home. Thank you.

  08/10/2021 · Flag Flagged
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  Special Projects Manager - Kristina Labossiere (Registered User)

  Good morning,

  I apologize for the inconvenience. I will be as transparent as possible. The vendor notified us that the mother boards were fried as a result of lightning or a power surge for the two resident gate arms. He is trying to locate replacement boards and will install as soon as they receive. I will provide an update as soon as I hear back.

  Thank you for your time and attention.
  Best
  Kristina

  08/10/2021 · Flag Flagged
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  Ricardo (Registered User)

  The vendor was there Friday as well as yesterday with no resolution. This is ridiculous. The central one has been broken a long time. If it isn't working, remove the cones and let people into the neighborhood. We shouldn't have to wait a long time to get home at the end of the day. At least remove the cones during the busy times.

  08/10/2021 · Flag Flagged
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  Special Projects Manager - Kristina Labossiere (Registered User)

  I do apologize for the delay and inconvenience. We have pulled resources to have an additional guard assist during the peak hours of 4:30pm-6:30pm. As part of the neighborhood services district we need to continue to provide the security service.

  08/10/2021 · Flag Flagged
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  Ricardo (Registered User)

  The additional guard was a big help. Thank you. Hopefully that will continue until the situation is resolved.

  08/11/2021 · Flag Flagged
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  P.G. (Registered User)

  The time has come to change the entry system into our community. The Guard Gate system is outdated. It serves Zero purpose. We need to look into a Camera system to do the work and record cars coming and going and maybe a Roving Guard in the neighborhood. The money being paid for the current system is a total waste of money.

  08/11/2021 · Flag Flagged
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  MiamiLakesCode (Registered User)

  Any updates? The gate is still broken.

  08/14/2021 · Flag Flagged
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  Special Projects Manager - Kristina Labossiere (Registered User)

  Good afternoon,

  The vendor reported to me on 8/12 that the pedestal control boards have been replaced so the arms are operational.

  The center lane had 2 issues one was resolved with the pedestal control board being replaced. The second issue is the transcore reader is opening if there is a sunpass in the vehicle. This is a larger issue that we are currently reviewing all the options for.

  I will keep you posted.

  Best
  Kristina

  08/15/2021 · Flag Flagged
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  Ricardo (Registered User)

  It has now been one month. Center gate still not operational.

  09/07/2021 · Flag Flagged
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  Ricardo (Registered User)

  It has been over 5 months. Still broken.

  01/11/2022 · Flag Flagged
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  Ricardo (Registered User)

  Still nothing. Happy 6th month anniversary.

  02/04/2022 · Flag Flagged
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  P.G. (Registered User)

  Come election time the promises will be made to correct the problem with a state-of-the-art equipment.

  02/04/2022 · Flag Flagged
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  Closed Special Projects Manager - Kristina Labossiere (Registered User)

  Closed.

  03/07/2022 · Flag Flagged
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  Reopened Ricardo (Registered User)

  The situation is worse than before. 7 months later now two gates aren't working. Why was this closed?

  03/07/2022 · Flag Flagged

Public commenting and status changes are not available for this issue.