City Hall – DR assigned this issue to Electrical Department

Notified Eversource Electric 7-1-21
Thank you for reporting this issue to the City of Cambridge. Unfortunately, the City is not responsible for addressing issues with utility poles. However, we have share this report with the Emergency Communications Dept. to ask them to contact the utility company responsible for this pole. If you wish to follow up directly, you may contact Eversource Electric at 800-592-2000 or Verizon at 800-837-4966. Tell us how we're doing by completing a short survey at www.surveymonkey.com/r/CambServiceRequests

Pole and Conduit Commission oversees permitting and accordingly should not simply disclaim responsibility. It seems disingenuous that the Deputy City Electrician as a member of the Commission issues permits, yet does not follow through to make sure that compliance with public safety is maintained.

P.S. It took 30 minutes to report to Eversource. A bit of a nuisance when City should have direct path to do this type of thing.