Heatwatch NYC

Precise Management at 68 Jay Street Brooklyn, NY 11201 has no and does not provide the tenants of 180 Edgecombe Ave with heat or hot water. Tenants have and do file complaints with 311 but to no avail the problem continues to persist. We at best have heat if we are lucky for two days out of the week. HPD always seems to show the day we get it so we look like lairs. It frustrating to no end. there are other problems in the building as well concerning water damage, we don't have a live in super so no one cares how long we freeze. Calling management is met with voicemail and or a answering service who typically hangs up the phone on you if you don't answer all there questions, such as you name while you are happy to give apartment number which reveals the tenant of the unit. Here is a article from the Daily News on our building http://www.nydailynews.com/new-york/uptown/cold-@#$%-edgecombe-ave-article-1.1247310 . Since HPD isn't doing anything and DHCR won't give us rent back who can we turn to?

Every winter, especially on the coldest days and when the season commences, we are not sure if we will wake up to heat or hot water. Many days we have had to forfeit a shower and had to use space heaters (causing our electric bill to surge). Since we have no super in our building and management refuses to give us his phone number, we are just at the whim of any given day. The super blames the restaurant below us, accusing them of turning off the switch but somehow they never rectify this situation. The boiler has been "repaired" repeatedly but never seems to work. So far this week we have had no heat or hot water on 2 different days and nights. Since it's the weekend and the management office is closed we are hosed!

I moved on April last year and hot water is hardly available and when I have it is for a few minutes now that is winter is even worst, I spoke to the board and their solution to all this is that on the side of my apt the whole line has issues w the pipes/boiler now they kindly advise me that I'm more than welcome to knock on their doors and I should be able to take a shower, their apt are in other side of the building where hot water and heat is available 24 hrs. Now after calling 333 I assume they had visit the building check and if they visited the line with heat/hot water complaints are dismiss.