A crew of three men stopped by on Wednesday. They added asphalt, but I'd hardly call this fixed. The asphalt is unusually chunky and uneven, inviting more sinking once a few cars have driven over it. Leaves, bits of trash and cigarette butts are embedded in it because no effort was made to clear the area before or after.
I appreciate the Streets Department's attention to this damage, but these guys did a second-rate job, and it's not going to last. Why not do it right the first time?
I'm not closing this case until the issue is corrected with decent craftsmanship.
And still nothing, despite this promise: "Initial complaints will be investigated within 24 hours when called in before 2PM, and can take up to 3 business days to repair."
I visited the 311 link that supposedly allows citizens to track their reports. The link, apparently, is gone.
Here is a photo of the damage, which clearly has not yet been fixed. The case is open.
This is the second time an employee of the 311 system has closed one of my cases without anything having been done.
Please understand this: Acknowledging an issue does not solve it. Do *not* render a case closed until it has been repaired. Doing otherwise only angers residents.
The Streets Department can call this issue closed, but the fact is that SEPTA has a stop on the block, and trash often collects there, as well. It's also within two blocks of South Street, which is a major commercial route.
The details and contact information regarding other organizations are helpful, but they do not substitute for the city's responsibility to keep its streets clean and, therefore, safer.
If the city government is not responsible for keeping the city clean, what is it good for?
This issue has not been solved. The city's 311 representative posted
The city hasn't touched this stretch of wide potholes and buckling, cracked bumps. It stretches along Christian Street from Columbus Boulevard to Front Street.
Honestly, what does it take to get this city to repair a major entrance to the neighborhoods just south of Center City? This is a basic role of city government.
This problem has continued without attention by the city. There are buckled, cracking bumps and wide potholes along Christian Street from Columbus Boulevard to Front Street.
This is a heavily traveled entrance to the neighborhoods just south of Center City. The city's disregard of citizens' complaints is telling.
By 9:30 a.m. the next day, a Bobcat had begun lifting and removing snow, then dumping it beyond the street -- it allowed us to enjoy a cleared street and to keep our shoveled sidewalks. If the city cares for our little street like this moving forward, what a wonderful response.