Hi Eric -
I'm curious how the development of this app has allowed city crews to access the locational information of these reports. I typically do not explain the location anywhere in the text, with the expectation the locational information of the report will be appended somehow to the work order. Please inform me how the locational information is used and what information the crews have access to so I can appropriately use this app to help solve community issues.
As I understand it, only the text is given to the crews that fix the issues. The crews don't have access to the website or the map. :-/
Howdy Eric -
How do the crews currently receive the text?
If this work order is generated from another city employee, it sounds like this information gap could be solved by requesting the city workers who generate the work order to include an address and description of the location per the map provided in the report. (on bicycle path, near Bristol ave and eastmoor park). Location information may be provided in each report. How do you recommend this data get communicated to the crews?
Yes, a city employee generates the work order that is given to the contractor. The city employee could research the address, but they don’t have the time. Some will argue it’s not their job. If you called in the request, we’d be told that without a good location (address, light pole number, etc.) to send the crew to, they won’t send the crew. I suspect having a good location is in the contract.
I think that since we want the issue fix, we should do what we can to fix the issue. If that is a simple as inverting the time to get a good address, that’s easier the dragging a power washer out there and fixing it ourselves.
Graffiti handrails. Bring the scubby doo blue paint!
Has not been painted. Handrail still an array of graffiti.
The entire handrail structure has yet to be painted. This is the same blue paint as the pedestrian pylons on the northwest corner of Country Club and Aviation Highway that have been painted several times.
The paint truck can easily access this issue from the intersection of Campbell and 19th street, near Spartan Plumbing.
what is the status of current date?
I believe this guardrail system has been painted. I will close the issue for now. If it's been retagged or still needs painted, I'll open again.
Retaining wall on slope down to underpass.
location is ~20-30yards west of the 23rd street access to aviation bikeway, just before the underpass walls begin for the bicycle path to go under 22nd street. On the north side of the bikeway.
This issue has not been remediated yet.
This issue has not been re mediated yet.
closed for now
Murals and walls tagged
It was STILL there this morning. Nothing has been done and yes, it is CITY WALL along the bikepath
Still there this morning.
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