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The City of Petaluma has received your email, which was forwarded to us by the Argus Courier. Due to budget cutbacks, only one electrical technician is currently on staff to maintain our entire inventory of street light fixtures. As a result, the City is experiencing a backlog of reported outages, which are repaired in the order requests are received. Unfortunately, this means that we are unable at this time to give you an estimated repair date. We apologize for any delay, but will attend to the problem as promptly as is possible. Thank you for your patience, and for bringing this outage to our attention.
In the future, please note that the most efficient way of reporting an outage is to contact the Department of Public Works directly by phoning 707.778.4303 or emailing firstname.lastname@example.org. A service request form is also available through the City’s website at http://cityofpetaluma.net/pubworks/form.html .