Description
It will be a year in Aprl 2014 that I reported the need for gravel and repair of pot holes in the alley of the 800 block of W 29th Street. To date nothing has been done and the issue was closed out. Please explain to me why this cannot be taken care of.
23 Comments
Acknowledged RVA: Customer campaigner (Registered User)
City of Richmond (Registered User)
Your concern has been received and forwarded to the Department of Public Works (CRS# 20020891379) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.
Please follow the new SeeClickFix request here:
https://seeclickfix.com/issues/961038
Laura Vtipil (Registered User)
Bonoca (Registered User)
@Laura. Here's how this is going to go down:
1. The City will acknowledge your complaint (done).
2. Then another City person will state that their equipment to fix the alley is being repaired.
3. Next the City will repost my comment with my personal email address (not sure why but they don't have anything better to do).
4. Finally, the City will close this request (they've done that with several other alley repair requests) hoping you don't notice.
5. Then the cycle begins again.
6. Do-loop, rinse and repeat. Good luck!
Laura Vtipil (Registered User)
Bonoca (Registered User)
@Laura....keep a close eye on it (as will I) and make sure to reopen when they attempt to close it!
I have reopened several requests that they have "sneakily" tried to close hoping people don't notice.
I'm on your side :-)
Laura Vtipil (Registered User)
Closed City of Richmond System (Registered User)
Reopened Laura Vtipil (Registered User)
Acknowledged RVA: Customer campaigner (Registered User)
Laura Vtipil (Registered User)
City of Richmond (Registered User)
Your concern has been received and forwarded to the Department of Public Works (CRS# 20020891379) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.
Please, to track repair progress, follow the new SeeClickFix request here:
https://seeclickfix.com/issues/961038
Closed City of Richmond System (Registered User)
Reopened Laura Vtipil (Registered User)
Acknowledged RVA: Customer campaigner (Registered User)
City of Richmond System (Registered User)
Forwarding the request to the supervisor D. Hopkins
City of Richmond (Registered User)
Your concern has been received and forwarded to the Department of Public Works (CRS# 20020891379) so that proper inspection and handling can take place accordingly. This team has had problems with equipment breakage in regards to motor graders that break and need repair and may have broken again and back in the shop. Also members of the Alley Team are engaged in leaf and/ or snow removal services right now. Regardless, please know the City of Richmond is endeared to addressing your alley repair needs as soon as possible and this case file is still under review and being continually monitored for servicing. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.
Please follow the new SeeClickFix request here:
https://seeclickfix.com/issues/961038
Closed City of Richmond System (Registered User)
Reopened Laura Vtipil (Registered User)
Zane R (Registered User)
Acknowledged RVA: Customer campaigner (Registered User)
Closed City of Richmond System (Registered User)
City of Richmond System (Registered User)
Request will be placed on the alley repair list. New request # 20020891379.