I already did. What would make you think I didn't?

I filed one via 311 and one online. Here are the service request #'s

C1-1-938626241
C1-1-938628571

Sorry for the repeat messages. I should clarify: On here, I put 29-45 because the entire complex of buildings that I live in spans those addresses, and all are without heat/hot water. With 311, I used my specific address so that their system would recognize the address. This is probably why you couldn't find the complaint. Apologies again.

We called your building management and left a message with the maintenance department.
DONALD HASTINGS
A&E REAL ESTATE MANAGEMENT, LLC
1065 AVENUE OF THE AMERICAS 31ST F
NEW YORK NY 10018
212 721 5500

If your heat is restored, please close this post.
Thank you.

Fixed. Thank you for the help.