Who did you report it to? Here on SeeClickFix? To UI? To the city? I'm thinking of calling the city tomorrow, but it would be good to know who you've talked to already.

The entire stretch of Chapel St from Blvd to Yale Ave is scheduled for retrofit to LED this week.

Is it possible to extend the retrofitting 1 additional block to Ellsworth Avenue & Chapel Street?

See below for earlier futile attempts going back 3+ months:

Dark and dangerous ▶ Acknowledged
1672 Chapel Street New Haven, Connecticut • Show on Map

REPORTER

Civic Points: 1865

Issue ID: 821277
Viewed: 50 times
Neighborhood: New Haven
Reported: on 2013-11-14
Tagged: street light

DESCRIPTION
In addition, the 2 poles towards the west do not have lights, meaning that it is completely dark for about 1/2 block. A street light should be (re)placed on at least one of these 2 poles.
also asked...
Q. Please describe in as much detail as possible the location of the pole (nearest address and cross street are most helpful).
A. light has been out for weeks with no response
Q. Please provide pole number. If you cannot provide the pole number, please explain why (missing etc).
A. 3621
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3 COMMENTS

ACKNOWLEDGED City of New Haven Street Lighting Division (Verified Official) 
on our work orders



2013-11-29 · Flag 



Disappointed taxpayer (Guest) 
I reported this for the first time in early November. Problem has still not been addressed, a week after formal acknowledgement. 



2013-12-06 · Flag 



TG (Guest) 
Still not fixed; going on 7 weeks. What will it take to get this basic problem resolved?

Hello Thomas,

Sorry about the delay in getting back to you. I have reported the issue to the Engineering Department. If I don't hear back by this Friday, I will take it up with the City Engineer.

I agree that these lights being out is a significant problem.

Best regards, Adam.

On Fri, Dec 6, 2013 at 8:19 PM, Gill, Thomas wrote:
Dear Adam:

It's now been nearly 2 months since I first reported this problem and it's the 3rd time I have written to you, so far with no action (or response).

Is this problem outside the purview of an alderman? If so, please advise whom I should contact instead.

A very disappointed taxpayer.

TG

Date: Wednesday, October 30, 2013 6:19 PM
To: Adam Marchand , Adam Marchand
Subject: FW: LIghts are out on Chapel at Ward 24-25 border

Dear Adam:

I am resending the message below since I did not hear back from you.

This area along chapel and edgewood park is pitch black. As one heads east on chapel across the bridge, the first light is on; there are no lights on the next 2 poles and the light on the next pole is out, meaning that there are no lights for nearly 1/2 block, making this area very unsafe.

Can you please direct this to the proper person?

Thank you,

TG

Date: Tuesday, October 22, 2013 8:49 PM
To: Adam Marchand
Subject: LIghts are out on Chapel at Ward 24-25 border

Dear Adam:

I haven't had any luck/response with See-Click-Fix, so I thought that I might write to you.

On the south side of Chapel right before the bridge (over the creek in Edgewood Park) heading west from Ella Grasso, lights are out for 4 consecutive light poles, making this area very dark and dangerous for pedestrians and bicyclists.

I biked home from work earlier today, before the lights ordinarily turn on, and noted that 2 of the light poles actually do not have lights; and I believe that the lights on each side of these 2 poles are out.

According to the map, this area straddles wards 24 and 25.

Is this something that you could look into?

Thanks,

TG

Fixed. The lights on Chapel between Blvd and Yale Ave. were retrofitted with LED lamps today, as promised. The lamps between Blvd and Ellsworth were also retrofitted.

Thank you! Thank you very much!

Yes, I rode by on my bike this evening. The new lights are great. Do you know why there are 2 consecutive poles (next to the one that was out) that do not have lights? The absence of any lights on these poles still leaves this area rather dark and potentially dangerous.

I'll have to take a ride over next week and look at the two poles. Typically, the lights were originally laid out to industry standard specifications and we have not been altering the layout as part of the LED retrofit program. I can't promise anything at this point, but I will look at it.

Thanks for noticing so quickly the new lights are up. Hope they make a noticeable difference.

Thank you again. Enjoy your weekend.

I love the LED street lights. They seem brighter and whiter. It's a "cleaner" light, if that makes any sense. And thanks for engaging here. It makes a huge difference in how we perceive the city.

We are delineating Street Lamp issues that are current and need the city's attention to resolve. Any issues prior to Dec 31, 2015 are being closed. If your Street Lamp issue still needs to be addressed, please create a new issue by selecting the Street Lamp service request in SeeClickFix. Providing a pole number and/or a more precise location is important. Once your issue is submitted, the Transportation, Traffic and Parking Department will acknowledge the issue and create a maintenance/repair work order.

Read this NHI article for additional information: http://www.newhavenindependent.org/index.php/archives/entry/city_street_lighting_/

Thank you.