As of this day, February 21, 2011 - this problem report has gone without acknowledgment. Workhorse remains sitting in the large sinkhole which runs parallel to the sidewalk. Hazardous conditions. Pictures were provided with initial report.

Multiple copies of this problem are being printed out and will be distributed at the community civic meeting and throughout the neighborhood.
As of this date, March 24,2011 nothing has been done.
Viewed 109 times - but has never been acknowledged.
Turnaround time is to be approximately seven (7) days.

April 5, 2011 - issue not acknowledged nor corrected.

Here's yet another ticket that has been opened for four (4) MONTHS.
Hire new staff to process citizen concerns. Or better yet - contact Mayor Jones and let him review how effective this system and/or staff is handling private citizen concerns.
ONE HUNDRED TWENTY FOUR views and S-T-I-L-L NOT ACKNOWLEDGED.
REALLY!!!!!!!!?!!!!!!!!!!!!!!!!!!

May 11, 2011: Formal referral done on 2/11/2011 for consideration for DPU Restoration - CRS# 20020753135. DPU Restorations has listed this restoration project as finished out as of May 10, 2011 - rtt

This issue has NOT been rectified. May 11, 2011.

July 26, 2011. Issue has not been resolved

Is this still an issue?

As of this day, January 28,2012 the only change has been that another work horse has been installed around the hole.
Note: Status has not been changed from open to 'Acknowledged'. Can only assume that when status changes it is officially taken for action and the mayor might be privy to the issue.

As of this day, January 28,2012 the only change has been that another work horse has been installed around the hole.
Note: Status has not been changed from open to 'Acknowledged'. Can only assume that when status changes it is officially taken for action and the mayor might be privy to the issue.

this problem is still unresolved. Work horses are still present. Neighborhood Watch group keeps them standing as someone (?) keeps kicking them over. Worried that some one will fall in the 2 ft hole and then try to sue the city.

May 11, 2011: Formal referral done on 2/11/2011 for consideration for DPU Restoration - CRS# 20020753135. DPU Restorations has listed this restoration project as finished out as of May 10, 2011 - rtt

crs# 20020821550

So is this issue fixed?

As of today February 20, 2012 - it is not.

2/24/2012 - Thank you so much for sharing your important concern with the City of Richmond government. The situation with Curb placement has been formally reported to DPW Management (Request #20020822417) to request an investigation into the replacement of the concrete panels at 2913-2913 Barton Avenue. The situation with the sunken dirt plot has been formally reported to DPW Management (Request #20020822416) so proper inspection handling can take place accordingly - rtt

2/23/2012 - Thank you so much for sharing your important concern with the City of Richmond government. The situation with Curb placement has been formally reported to DPW Management (Request #20020822417) to request an investigation into the replacement of the concrete panels at 2913-2913 Barton Avenue. The situation with the sunken dirt plot has been formally reported to DPW Management (Request #20020822416) so proper inspection handling can take place accordingly. DPU is additionally conducting a follow through on the history of DPU maintenance at this location as well - rtt

6/21/2012 - #20020822416 - Richmond Tree Management noted they have placed the maintenance of the hole on a schedule. This repair should take place soon.

6/21/202 - #20020822417 - The curb & gutter replacement will take time to complete. However if updates need to be shared or follow through conducted this can be done by dialing Richmond Customer Care 646-7000 - rtt

is the issue fixed?

8/29/2012 Service Review: Stormwater Management noted the hump asphalt was offset to improve flow as of 8/19/2012 - Request #20020857165

We appreciate your communication that helps us to “Build A Better Richmond” together – rtt