These issues aren't supposed to be Closed until they are fixed, not just acknowledged.

BCA man thank you so very much for your concern. As this is not a SCF issue, it will be closed and all updates will be made in the CRS system.

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020918074 with your personal email attached to this request) so that proper inspection and handling can take place accordingly. Any and all updates will go directly to your inbox. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

FYI - Public works came through and cut the grass at half the intersection as you can see, looking North on Brook.

What makes an issue SCF worthy or not?

BCA man thank you again for your concern. To answer your question, all concerns and issues no matter how big or small are worthy of proper inspection and handling. SCF category, Overgrown lots is intended for lots/ property that are privately owned. SCF is an excellent source for you, our citizens to relay issues/ concerns that you may have. That is why we added the "Other" category. However, if the issue/ concern is outside the realm of one of our seven main categories, it will be referred to the correct department for further handling. Hope this has answered your question. FYI - I am emailing Public Works to see what can be done about the other side of the intersection on your behalf..

Almost a month later and no one has come to whack down the weeds at this intersection. Should it really take this long for action?

12/18/2013 - Service Review: Richmond Grounds Mgmt (20020918074) noted this location was finished out for cut/trim as of 10/30/2013 - this case file is listed as closed -

We appreciate your communication that helps us in “Building The Best Richmond” together–rtt