It's enough that we have seriously considered leaving downtown, a neighborhood we have been in for the past ten years. But the noise levels have become unbearable, simply put, its no longer a place we care to be.

Your service request has been assigned service request ID: #101002233959.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101002233959.

Issue Closed

Has this issue been closed simply because it has been assigned a request ID? If so, that is insufficient reason to close it. We had a service request ID assigned to our issue months ago, and no action was taken by 311 or anyone at the city.

Your request has been accepted. A service request ID has not yet been assigned.

the same problem exists at Sherbourne and King; trucks bouncing through the intersection especially noisy at Sherbourne and Front. I will be interested to hear what happens.
On a separate matter the parking lot owner Cityzen at Frederick and Front was supposed put in plants to the boxes around the lot; they have sat empty since erected. When will they do what they promised?

Your service request has been assigned service request ID: #101002235754.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101002235754.

Issue Closed

If it hasn't been fixed, 311 should not close it

Your request has been accepted. A service request ID has not yet been assigned.

Your service request has been assigned service request ID: #101002244333.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101002244333.

Issue Closed

Why is 311 continually trying to close an issue just because a service request was made? It is misleading and dishonest. I will keep re-opening it until it is fixed.

Thank you, Pat Foran, for continuing to help us on this issue. As you have noticed, and city has some kind of automatic "Close this Issue" set up on its system, which is frustrating at the least. Once a service ID has been assigned, the city closes it. A few days ago, our issue was "closed" at 4:58 a.m., a time when I doubt any person was taking any action whatsoever. I sense from some of the comments I've received since starting this request for action that there are many people in the downtown area whose lives are made miserable by excessive and in many cases gratuitous noise from many sources.

Again, thank you for your efforts in keeping this issue alive.

Your request has been accepted. A service request ID has not yet been assigned.

Your service request has been assigned service request ID: #101002248650.

Your service request has been assigned service request ID: #.

Though one sympathises with people about noise you really cannot live beside a busy intersection and expect it to be quiet. There are City rules about construction noise but traffic noise is (generally) unavoidable and as Jarvis is one of the main ways to the Gardiner and DVP it is inevitable that there will be trucks passing by 24/7. Though SeeClickFix is quite good for dealing with problems that have simple solutions (burnt out lights, graffiti and potholes) it is not a good forum to raise complex issues which have no obvious solution and I understand why the City just "closes" such issues.

I beg to differ. While street noise is one thing, noise as a result of big trucks bottoming out in potholes - potholes actually created by said big trucks in the first place - can indeed be handled by the City by having the holes filed by themselves or the developer. There is a rule in place that developers put the streets back in the condition they were before they started, we are just asking that this be done in a more timely manner so that the entire neighborhood doesn't have to wait until the buildilng is up to gain a little peace and quiet. And let's not get started about city rules regarding construction noise and when it can begin. There is yet to be a condo built in Toronto that compies with those regulations.

I see no mention of potholes only 'uneven pavement' and streetcar tracks. If this noise (or any other problem) has a simple fix - like filling in a pothole - then of course it should be sent to SCF and addressed by the City. My point was a general complaint that some people use SCF to 'whine' about things that have no real solution except returning to the past.

I actually went to look at the pavement at King and Jarvis. It is not mirror-like but, in my opinion, no worse than than it many parts of the City.

Well, perhaps you should come out at 6 AM, when the rest of the neighborhood is relatively quiet and see what an empty garbage truck sounds like......

Your service request has been assigned service request ID: #101002248650.

Issue Closed

PLEASE STOP CLOSING ISSUES BEFORE THEY ARE RESOLVED.

Your request has been accepted. A service request ID has not yet been assigned.

Your service request has been assigned service request ID: #101002252717.

If the city AGREES that a SeeClickFix issue is a problem that needs to be fixed, but are unable to do so for any reason (budgets, resources, etc), the issue should remain Acknowledged. The city should explain their timeline for resolving (if any), or the challenge they face in resolving.

If the city DISAGREES that a SeeClickFix issue is a problem that needs to be fixed, they are free to Close it. However, they should explain why they don't think it's a problem. Furthermore, as in this case, the city must understand that citizens are free to re-Open the issue, if they don't accept the city's reasoning.

In all cases, the discourse should remain civil, in compliance with the SeeClickFix ToS.

For a great example of an issue on SeeClickFix that represents a long-term dialogue between Government and Citizens (and amongst Citizens), see http://seeclickfix.com/issues/15932-elm-street-cycle-track. Reported 3 1/2 years ago, Acknowledged by the City of New Haven 1 month later, yet never Closed, allowing 88 valuable comments to be posted. Credit the city for not trying to silence the discussion, despite the resolution being a major challenge.

Issue Closed

Toronto 311 should stop repeatedly closing this issue merely because it has been assigned an ID. The city has done NOTHING to deal with our issue. It should not be closed until the issue has been solved.

Your request has been accepted. A service request ID has not yet been assigned.

This constant opening and closing of this issue - and the subsequent emails - is getting annoying. SCF is not an official City service and the City has 311 which DOES track issues. Surely better to have the City take issues from SCF, create a report on 311 and for people to follow up on THAT request. The City really cannot be expected to keep updating issues on both 311 AND SCF.

Of course, the 311 tracking system is far from perfect. They seem to say an issue is 'concluded' if the 311 centre has sent it off to a City Division. In this case, presumably Transportation. In fact on 311 the latest tracking number says "Concluded". If it isn't then surely better to use the 311 service to report that it is still as problem.

Neither system works well. I'm just going to write to my Councillor from now on. At least, I have some control over my emails and I can track my correspondence.

Your service request has been assigned service request ID: #101002257514.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101002257514.

Issue Closed