Gary, you should probably also call the Public Works Call Center directly as well, reference the Request #690869, as part of the tree branch is in the traffic lane.

Thank you for your request. According to our system, we already have an open service request of this kind at this location. Your request has been combined with service request #690862. If you would like to check the status of the request, please contact the Public Works Call Center at 510-615-5566 or pwacallcenter@oaklandnet.com.

The City of Oakland fixed this issue on 10/31/2016, service request #690862.