I reported this issue on 8-26-16 and got the following auto-generated response when the city closed my ticket: Code EnforcementSVH wrote:
Your concerns regarding this property were received and notated by the Division of Property Maintenance Code Enforcement for the City of Richmond. However, there is an existing case in our system and the Inspector has been actively working on the same issue you presented. The controlling reference number is #4175-2016 existing wej . Please use this new reference number when calling for information by contacting the department at (804) 646-6398. Thank you.

Thank you for contacting the Property Maintenance Code Enforcement Division for the City of Richmond. Based on the information you provided we have assigned an Environmental Coordinator to go to the location and inspect the property for any and all code violations.
5670-2016 wej

Thank you for your report. This issue has been assigned to the area inspector. For further information and processing, please contact us at 804-646-6398 and we will put you in direct contact with the inspector currently processing the case. Thank you kindly