per customer:

Dear Sirs,
This issue has been resolved & a pick up will NOT be necessary.

Thank you,
Glenn Henderson
ticket #2924642



From: DPU - dpucustserv
Sent: Wednesday, September 21, 2016 9:52 AM
To: Glenn Henderson
Subject: RE: Tree limb pick up Phone: 804-272-2519

Dear DPU Customer:

Thank you for providing the information requested by the City of Richmond’s Department of Public Utilities.

We do apologize for any confusion the ticket is for bulk pickup issue. The ticket number is 2924642. You can follow the progress by going to www.seeclickfix.com and entering your ticket number in the search issue field.

Should you have questions, please feel free to contact us for assistance at (804) 646-7000. Our hours of operation are 7:30am-5:30pm Monday-Friday.

Sincerely,

DPU Customer Care Call Center


From: Glenn Henderson [mailto:tvfolks1@verizon.net]
Sent: Tuesday, September 20, 2016 9:50 AM
To: DPU - dpucustserv
Cc: CityWebManager
Subject: Tree limb pick up Phone: 804-272-2519

From: Glenn Henderson
Email Address: tvfolks1@verizon.net
Mail Address: 9901 Cherokee Rd.
Richmond, Va. 23235
Message:
Tree limbs from a neighbor's yard that were blown down by a storm were cut up & left on my property @ 9901 Cherokee Rd. The limbs are at the corner of Cherokee Rd. & Saratoga Rd. They are partially in the roadway in the front of the property. I'm requesting a pick up of the limbs by Richmond DPU. The limbs are easily accessible from Cherokee Rd. I know my request may take a while but would greatly appreciate your help in resolving this matter. Yours Truly, Glenn D. Henderson 9901 Cherokee Rd. Richmond, Va. 23235 (804) 272-2519 tvfolks1@verizon.net

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