Taffini Guffie assigned this issue to Ryan

Thank -you for making us aware of this matter. This issue has been forwarded to Sanitation Dept.

The situation was forward to Ms. Coulter of Republic Recycle Service. She informed me that the issue will be addressed today.

Close this issue

This should not have been closed. The issue was never taken care of by the recycling company.

Thank- you bringing this matter to our attention. We will look into your concern.

Sanitation please review this matter.

This issue was turned over to Republic Recycle yesterday so they can address the issue that's why it was closed. This is the response I received from Republic once I sent them the information on the situation.

Morning Ryan,

Sorry for the delay. For some reason, your email was came thru as spam.
Driver will be sure to return today to service recycle for this resident.

Thanks,

Tonya Coulter Williams
Customer Service Specialist

The extra recycling still has not been collected. No one from recycling contacted me. I do not think that this should be closed yet. I have been trying to get them to take this cardboard and stuff for several weeks.

The resident has move the recycle off the street and back up to the house. Republic employees are not allowed to go onto the residents property to pick up the recycle. If the resident put the recycle back on the street and call the office I can get the issue resolved. 404-270-7142

Here's the response I just received from Republic Recycle.

Hi Ryan,

I just confirmed with dispatch that lead driver did go by on Tuesday afternoon and serviced full recycle cart. He did not service the extra boxes at that time but did return same afternoon and all of the items were gone from the curb.
Please let us know what you find out. We will have driver go back by end of business today to clean up if needed.

Thanks,

Tonya Coulter Williams
Customer Service Specialist

Once the resident put the recycle back to the street and call me I can get Republic to pick up the recycle.

How am I supposed to leave it on the street when Inspections will tag me for having it out there all week? EP sanitation came by just now and picked up the excess cardboard that the recycling folks did not pick up yet. They were helpful and professional. Thank you. This can be closed now.

This issue has been closed. Resident advised the Sanitation Dept. addressed the issue and the matter was resolved.