Thank you for reporting. This system is best suited to respond to service requests like potholes, street lights, rodent issues, etc. that can assigned to staff and addressed in a timely manner. Issues like traffic congestion require further examination and planning and this report has been shared with the appropriate departments as we study future roadway design and other issues that impact congestion.

If you would like to discuss this traffic situation with a staff member in more detail, please contact the Traffic Department at trafficengineering@cambridgema.gov.