Ridiculous...

Thank you for your request. According to our system, we already have an open service request of this kind at this location. Your request has been combined with service request #649365. If you would like to check the status of the request, please contact the Public Works Call Center at 510-615-5566 or pwacallcenter@oaklandnet.com. This issue can also be followed by watching http://seeclickfix.com/issues/2453527.

City of Oakland Public Works Department addressed this issue on 05/13/2016, service request #649365.

I seriously doubt that this is true, I'd be surprised.