Thank you, your service request has been received as #16-02-0080. This is an automated response. If this is an emergency, please call 911.

Trash, bottles, and filth.

In addition to the lagoon looking and smelling bad for those of us who live near it, it just reflects badly on our city. It's the most visible lagoon to the public, across the street from South Shore Center, on a major thoroughfare and seen by thousands at the annual July 4th Parade. Maintenance (let alone improvements) is long over due.

Thank you for submitting this request (#16-02-0080). It has been addressed and is now closed.

Nothing was done. I'm not sure why it was closed.

Nothing was done. I'm not sure why it was closed.

Thank you, your service request has been received as #16-03-0116. This is an automated response. If this is an emergency, please call 911.

Thank you for submitting this request (#16-03-0116). It has been addressed and is now closed.

There is no change to the lagoon. Why is it being closed when the issue remains unresolved?

Thank you, your service request has been received as #16-04-0002. This is an automated response. If this is an emergency, please call 911.

This end of the lagoon hasn't been cleaned up. Why is this issue getting closed?

Yep. Still a mess.

Still lots of garbage

Still a lot of garbage

Thank you for sucking it out.

The lagoon has become a mess again and I haven't seen any cleaning since a month or so ago.

I can't even see the water.

A great display for the parade 😵

I guess we should just rename the lagoon a swamp to fit with how it's being maintained.

It's really disgusting, and it happens over and over. I just walked by it again on my way to the mall. What a lovely view for everyone on the 4th of July as they all walked down Otis. The people at the end of the street have to put up with the stench on a constant basis; it only reaches our house (8 houses away) when it's really hot or windy. Completely unacceptable when we are paying thousands of dollars in property taxes.

How do we get it onto a regular schedule of cleaning?

I've spoken with the City Works dept. several times and they have a contract with a company that's supposed to clean it regularly (once or twice a month?). However, this NEVER happens with regularity so either some other lagoon is getting extra servicing or the city is paying for services that are not being rendered per the contract. Either way, it's awful and cannot be properly fixed until the lagoon is dredged to clear out the silt and build up of 50+ years. That was halted back in 2014 due to environmental concerns and local home owners are on a quest to make it a top priority again. Unfortunately, North Shore home owners have very little power or voice (which we are also looking to address). Thank you for your support.

Kathleen

From SCF: I can't even see the water.

From SCF: The lagoon has become a mess again and I haven't seen any cleaning since a month or so ago.

From SCF: Thank you for sucking it out.

From SCF: Still a lot of garbage

From SCF: Still lots of garbage

From SCF: Yep. Still a mess.

From SCF: This end of the lagoon hasn't been cleaned up. Why is this issue getting closed?

From SCF: There is no change to the lagoon. Why is it being closed when the issue remains unresolved?

Area has been cleaned up and Clean Lakes has been made aware of the dumping and will show this area extra attention. Sincerely, Gail Carlson, Public Works