I will get these reported, but I will need an address for the third light on Edgewood? Can you please assist me with that information? They are going to want to know what house it is in front of in order to repair it.

Thanks,

Tracy

It's one that has also been worked on before. It's next to 23 Edgewwod Vista.

I have reported all three lights to Georgia Power. There may be an issue with the line itself since the problem keeps reoccurring. Typically, it takes 5 to 7 business days to repair each light, but if it is a line issue, it will take longer. I will keep you posted.

Thanks,

Tracy

I have heard from Georgia Power and they indicated that it is an underground wiring problem. They indicated that this will require an additional 7 business days due to the labor involved in addressing the issue. At the end of that time frame, please let me know if the issue has or has not been resolved so that I can either close the issue or renotify Georgia Power.

All three street lights remain out.

I spoke again with Georgia Power. They are hoping to have the issue resolved within the next 5 to 7 business days. Please let me know if it still isn't fixed after that time and I will recontact them to determine what the hold up is.

Thanks,

Tracy

I just wanted to check and see if the issue has been resolved. Please let me know so that I can either close the issue or recontact Georgia Power.

Thanks,

Tracy

Thank you for following up. No, it has not been resolved. All three street lights remain out.

Georgia Power has indicated that they are having trouble determining where the problem is with the line. They will be sending a thumper truck out to assist them in this effort. They could not give me a timeframe since they don't know what the problem is, but they did want me to let the residents know that they are working on the problem.

Tracy

Since it has been a week, I just wanted to check to see if any progress has been made on this issue.

Thanks,

Tracy

Please let me know if this issue has been resolved. I would like to close it if the lights have been repaired.

Thanks,

Tracy

Two of the three lights are working. The one at 23 Edgewood Vista is still out.
Thank you for following up on this.

I have contacted EMC. They are stilling working to resolve this issue. Please let me know if it has not been addressed by the end of next week (March 25th).

Thanks,

Tracy

Any update on this street light?

Thanks,

Tracy

No. It's still out.

I have re-contacted Georgia Power and they said they are having to replace a cable. They are supposed to call me back sometime later this week or early next week to give me a status update. I will let you know what they say once I hear from them.

Thanks,

Tracy

I just spoke with a representative from Georgia Power. He said that they will have to bore under the road to replace the cable. This will take a little bit of time, but they are working on it. He added that they have tried to repair the light three times, so hopefully, replacing the cable will resolve the issue.

Tracy

Any update on this streetlight? I would like to close this issue if it has been resolved.

Thanks,

Tracy

No. It still is not repaired. There doesn't seem to be any progress. I'm not sure every detail involved in replacing the cable, but I would think digging would be involved. I haven't seen anything like that.

When I spoke with them, they indicated they have been short handed and that it was on the repair list. It seems there is an issue with the cable running under the road. Hopefully, they will get it resolved soon.

Tracy

Any update on this street light?

Thanks,
Tracy

No. Status is the same.

I have contacted Georgia Power again regarding this outage. As soon as I hear something from them, I will give you an update.

Tracy

Please tell me this street light has been repaired. I am crossing my fingers that they finally fixed the problem.

Thanks,

Tracy

I am closing this issue since I haven't received any additional information since June. If the street light is still not working, please reopen the issue so that I can continue trying to get it resolved.

Thanks,

Tracy