Description
The city boasts of being EV friendly but the 440 V auto charger almost never works. It is constantly out of order. The down time goes on and on! Very slow repair!! The emergency number on the machine is full and never takes messages. Also, the directions posted on the machine are completely wrong! Not even close. Surely the city can get their act together on this since every day there are more electric vehicles on the road. This is an embarassment to Huntsville!
8 Comments
City of Huntsville (Verified Official)
repair (Guest)
Huntsville Connect Customer Service (Registered User)
Closed Huntsville Parking Department (Verified Official)
JBurton62828 (Registered User)
Reopened Frank Bama (Registered User)
Acknowledged Huntsville Transit (Verified Official)
Closed Huntsville Connect Customer Service (Registered User)
We want to apologize for all the problems with the electric vehicle(EV) charger; we have struggled with this one. After getting the screen repaired there were other issues and we found it is no longer serviceable. This model was discontinued shortly after it was donated to the City. We are in the process of finding a replacement and want the same level charger. We are looking at a couple and hope to have one in place soon. We appreciate your patience and do apologize that the charger has been off line for so long.
Thank you,
Your Huntsville Connect Customer Service Team