Your concern has been received however this is an existing request already in our system. Your concern was forwarded to the Department of Public Works/Urban Forestry Division (CRS#20020984198) so that proper inspection and handling can take place accordingly. The Urban Forestry Division is reporting that the tree was placed on the tree pruning list. If you have any further questions, please feel free to contact customer care at 804-646-7000 and reference the CRS#. We appreciate your communication that helps us in “Building The Best Richmond” together.