Description
See https://en.seeclickfix.com/issues/1797694. The street light on Pole No. 747 is still dead. No one has reported to the location to repair it. This is a busy intersection. Thank you!
also asked...
Q. Please provide the address located closest to pole.
A. 45 Malden St.
A. 45 Malden St.
Q. Please provide the pole number.
A. 747
A. 747
6 Comments
Administrator (Registered User)
Cathy Philbrook (Inspectional Services Staff) (Registered User)
National Grid had given me a service order # 19968937 in July to have this street light repaired.
I will report this issue again today.
If you have any other questions or concerns, please call Customer Service at 1-800-322-3223 available Monday-Friday, 7:00am-5:00pm(EST
JD (Registered User)
Acknowledged Cathy Philbrook (Inspectional Services Staff) (Registered User)
Thank you for contacting us about this issue.
Please note that the city of Everett is unable to repair street light outages as the poles are owned and maintained by National Grid.
However, we will gladly contact National Grid on your behalf to request that the street light be repaired. Once National Grid notifies us that they received our repair request, you will be notified through this application and the issue will be closed.
JD (Registered User)
Closed Cathy Philbrook (Inspectional Services Staff) (Registered User)
I reported this issue again last week.
The work order number for your request is: 20318104
Please allow 7-10 business days for repair pending outages and weather conditions. We do appreciate your time. National Grid is backed up with these orders, with some weeks away from resolve. The order has been issued, however.
If you have any questions or need additional information, please call Customer Service at 1-800-322-3223 available Monday-Friday, 7:00am-5:00pm