Access to hot water in the building is never certain. We've had trouble 5 of the last 10 days this month. Sometimes it's out for an hour, sometimes a day, but it's way too frequent. We often have to BOIL water to get ready for work. Besides being illegal and infuriating, this regularly makes us late for work and increases our gas bill. Management doesn't seem to be in a hurry to do anything (most days I call and leave a message or if I get someone they say they're working on it). This has been going on since we moved in nearly a year ago (but probably much longer). If it weren't for this we'd be quite happy with the place.