Thank you for your communication with Richmond City Government online. This CRS#20020930152 is showing that this request was forwarded to the Department of Public Works for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. This request is showing that it has been placed on the sidewalk repair list. To check the status or updates for this request or if you have any further questions, please feel free to contact Customer Service at 804-646-7000 with the CRS#. We appreciate your communication that helps us in “Building The Best Richmond” together.