Thank you for your communication with Richmond City Government online. This CRS# is showing that this request was forwarded to the Department of Public Works/Urban Forestry Division for review, handling, scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. To check the status or updates for this request or if you have any further questions, please feel free to contact Customer Service at 804-646-7000 with the CRS# or you can call the arborist for this area which is Mr. Mccall at 804-646-3799. We appreciate your communication that helps us in “Building The Best Richmond” together.