Your concern has been received and forwarded to the Department of Public Works/Urban Forestry Division (CRS# 20020980856) so that proper inspection and handling can take place accordingly. This concern is an open existing concern in our system. If you have any further questions, please feel free to contact us at 804-646-7000 to speak to a customer service representative; please reference the CRS number when inquiring .We appreciate your communication that helps us in “Building The Best Richmond” together.